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SUPPORT - Gift Certificate Account at DivXSexShop.com


If you get an email from our shop with a Gift Certificate; you need to click on the link to activate
your money in your account (actually you get 2 emails- 1 from your support and the other from the server, so that eitherway you will be able to use one of them, if something goes wrong on our side of the line).
note: if you don't get a response from us, please send us your second email address that is with another provider, it might be that our email is blocked by your internet provider.

When we see that you don't get our emails, or you don't have activate your Gift Certificate we send you a email from one hot mail accaunt, this is not accaunt what we check for new emails, we use this only to send emails so don't reply on this address, to send us an email always use only this email form or you can call 0031-30-2805958 : asking for DivXSeXShop Support peoples.


Or you can copy and paste the link in your browser :

Here is an example link :
http://www.divxsexshop.com/shop/index.php?main_page=gv_redeem&gv_no=564684AG$HSab3cf758
NOTE THIS LINK IS ONLY A SAMPLE AND WILL NOT WORK IF YOU ENTER OR COPY THIS CODE, YOU NEED TO COPY THE LINK THAT YOU GET IN YOUR EMAIL, IF YOU DIDN'T GET THE EMAIL WITH THE CODE AND YOU HAVE GET EMAIL FROM SUPPORT < PLEASE CONTACT SUPPORT AGAIN AND YOU WILL GET A NEW EMAIL WITH YOUR GIFT CERTIFICATE CODE.

You can also enter the code during the checkout process.

Here on this example your code is : 564684AG$HSab3cf758
NOTE: THE CODE : 564684AG$HSab3cf758 is only a sample and will not work if you try this code.

When you click on the link, you can use it next time when you log in our site.


How and where I can enter Amount for the movies?
On the page "Payment Method - Step 2" Under "Gift Certificates" where is "Apply Amount" write "11.00"
see picture:

On our samlpe picture we enter "11.00" Euros






How do I know, how much I have in my Gift Certificate Account and how do I use it?

To see your Gift Certificate Accaunt
Log in with your email address and password, https://www.divxsexshop.com/shop/index.php?main_page=login then click link "My Account" at the top of the page.



On My Account Information page you can see:
nr. 1. Gift Certificate Account and on right side nr. 2. in the tabel Shoping Cart.
. See picture 1.


You also can see your Gift Certificate Account if you Log in with your email address and password, on our site on the righthand side in the tabel Shoping Cart on picture 2 see
nr. 1. .
See picture 2.


When you create the order and you go to view your shoping cart contents, you can see the price Sub -Total on picture 3 see
nr.1.
See picture 3.



When you need to select payment option on the payment page : Step 2 of 3 - Payment Information in the first picture 4.1 you can see nr.1. the amount of your order ( in our sample total is a 7.85 Euro ) and you can see in nr.2. Gift Certificate Balance (at our sample image is 18.86 Euro).
See picture 4_1.




To see where you can Apply for your Amount please read How and where I can enter Amount for the movies?



In picture 4.2 you can see
nr. 1. Apply Amount, enter there amount what you want, we have entered 10.00 euro from our 18.86 Euro from our balance account.
Or you can enter the Redemption code from your email, please see on picture 4.2
nr. 2.

See picture 4_2.



Then you can press the button Continue checkout see on picture 4.3.
nr. 1..
See picture 4_3.



On the Page Step 3 of 3 - Order Confirmation you can see :
1. Your order amount
2. Amount from your gift certificates
3. Button corfim the order (press this button only once ) see on picture 5.
See picture 5.







Please if you have some questions send us an email,

You need more help please click here!
note: if you don't get a response from us, please send us your second email address that is with another provider, it might be that our email is blocked by your internet provider.


Thanks!
DivXSeXShop.com

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